i cannot get into my retierment on line account help me please

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  • Updated 6 years ago
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need new username and new pass word
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Bertha Hines

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Posted 6 years ago

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FAQ Guru, Official Rep

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I am sorry for your trouble Ms. Hines. Unfortunately the Comptroller's Office cannot reset passwords for the Pension online accounts. You will have to go to the website of your pension plan (for example NYCERS) and request a new user name and password from them. If you let me know which Pension system you belong to, I would be happy to provide you with a link to their online site.